Total Customer Satisfaction : Lessons from 50 European Companies with Top…
USD 39.00 USD
Specifications
| Book Series | Financial Times Ser. |
| Publisher | Pitman Publishing |
| Item Length | 6.4 in |
| Publication Year | 1992 |
| Format | Hardcover |
| Language | English |
| Illustrator | Yes |
| Item Height | 1.3 in |
| Features | Dust Jacket |
| Genre | Business & Economics |
| Topic | Customer Relations |
| Item Weight | 47.5 Oz |
| Item Width | 9.4 in |
| Number Of Pages | 320 Pages |
"Total Customer Satisfaction: Lessons from 50 European Companies with Top Quality Service" is a business and economics book authored by Michele J. Panak and Jacques Horovitz. Published in 1992 by Pitman Publishing, this hardcover book delves into the topic of customer relations and illustrates key strategies for achieving high levels of customer satisfaction in the European business landscape. With insightful lessons and case studies from top European companies, the book offers valuable insights for business professionals looking to enhance their customer service and overall business performance." See photos
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